Let’s Connect
Ready to get in touch with a Virtual Assistant in Melbourne?
Contact Fusion Virtual Assistance by completing the form below or book in a quick call.
Have you visted our service pages?
Give me a call:
0425 882 855
Mon-Fri 9AM-5PM
Sat-Sun 12PM-2PM
Send me an email:
info@fusionva.com.au
Connect on Social Media:
Do You Have Any Questions?
I know choosing the right support can feel like a big step, so I’ve compiled some of the most common questions clients ask me. If you don’t see your question here, don’t worry – just reach out and I’ll be happy to chat through the details with you.
What exactly does a Virtual Assistant do?
A Virtual Assistant (VA) provides remote admin support services for businesses and individuals. This can include admin tasks, customer service, creative design, website updates, and more. Think of me as your flexible team member – without the overheads of hiring an in-house employee.
Do you work with individuals, or only businesses?
Both! While I support many small businesses, I also assist individuals with personal admin tasks, resumes, invoicing, and organisation. If you need help saving time and simplifying life, I can help.
How do we get started?
It’s simple – book a free 15-minute call with me. We’ll chat about your needs, I’ll suggest the best service package (or create something custom), and then we’ll get started once you’re ready or if you’d prefer complete the enquiry form and I will be in touch with a quote based on your specific needs.
Do you offer one-off projects, or only ongoing support?
I offer both. You can book me for a one-off task (like designing a flyer, organising an event, designing social media graphics, or building a website), or choose ongoing support for regular tasks like inbox management or admin.
How do you charge for your services?
Pricing depends on the service – admin support is often packaged into hourly blocks, while creative and web projects are priced per project or package. I’ll always provide a clear quote upfront so there are no surprises. Once you have been in touch with me I can email you a copy of my pricing and packages for you to go over in your own time if you like.
What if I only need support for a few hours a month?
That’s totally fine! I offer flexible packages, so you can book as little or as much support as you need.
Can you design me a website from scratch?
Yes! If you are looking for website design in Melbourne or within Australia. I build professional websites that are tailored to your business needs. I also provide maintenance services, so your site stays updated, secure, and running smoothly.
What kind of design services do you offer?
From social media graphics and branded templates to marketing materials, presentations, and even product photography – I help businesses and individuals create visuals that stand out.
Do I need to provide software or tools?
No – I’ve got you covered. I work with a range of industry tools for admin, design, and websites. If you have a preferred platform (like Canva), I’m happy to use that too. Although I will need you to provide me with login details for specific software you may use within your business if you need me to complete work within your integrated business systems.
How quickly can you complete tasks?
Turnaround depends on the type of project, but I always aim to work efficiently without compromising quality. For urgent requests, just let me know and I’ll do my best to fit you in.
What hours do you work?
My usual business hours are Monday-Friday 9am-5pm and I allocate time on Saturday and Sunday from 12-2pm, although I am flexible- therefore if you. need to arrange to speak with me outside of these hours please email me to schedule a time. Work is usually conducted within these business hours, although if you hve a special request I may be able to accomodate your needs after hours.
Just send ask, I will advise if I am able to assist with Admin support services, website design or if you’re needign a Virtual Assistant in Melbourne or Surrounds.
Urgent work requests/Priority care
If you have an urgent request that needs to be prioritised, I may be able to assist. Please note that an additional fee may apply on top of the agreed rate, as urgent work often requires me to dedicate extra time to ensure I don’t fall behind for other clients.
Always ask – if I’m able to help, I will do my best to accommodate your request.

